Time for More AI and Automation in Legal Services

Automation and software technology has advanced leaps and bounds since the late 1990’s. This is most evident in the widespread use of software in the workplace and automation in the manufacturing process. However, professional service providers including law firms, accounting firms, banks and health care providers have been slow to innovate. In the past several years however, there has been a greater push for the use of advanced technology such as artificial intelligence (machine learning in particular) to assist with tasks normally handled by a professional service provider.